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Enterprise Suite is better suited for large organizations (+250 employees) looking for a fast, flexible and secure way to classify, manage and pay independent global talent at scale.   You get the same benefits as Any HIre with the addition of: 

• Access to expert-vetted talent and recruiting services
• Customized workflow to fit your internal onboarding process
• More flexible billing options including invoicing with net 30 terms
• Increased governance and controls with enhanced purchase order management capabilities and approval workflows
• Detailed reporting with company insights and trends
• Integrations with leading talent management platforms
• Work protection program
• Dedicated account support team to ensure long-term success

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Each country, and in many cases regions within a country, have their own laws and regulations which influences the employer burden for payroll contracts. Since Any Hire is a global product offering, it is difficult for us to provide a more detailed estimate until you provide Any Hire with more details

We pay talent after you are successfully charged and a four-day security period has passed. Once you are charged, talent will see the payment as pending, and after the hold period is over they will see the funds as available.

For example, if your payment method is successfully charged on Monday, your talent will see the funds the same day and will be able to withdraw them by that Friday. Any delay in charging your payment method delays your talent’s payment by the same amount.

The EOR partner will provide required benefits to your talent. They will work with you if you want to provide any benefits beyond what is required in your talent’s locale.

The EOR partner will handle all of the withholding and payment of employment taxes, and they will provide the worker with required forms. We are unable to provide tax advice to clients.

An Employer of Record (EOR) is an organization that takes legal responsibility for employing people — taking on the responsibility for things like paying employees internationally, organizing taxes, and handling benefits and insurance — on your behalf.

Independent contractors with hourly contracts have the same weekly deadlines as any other hourly contract on Marketplace. The billing period ends at 12AM UTC each Monday morning, Talent must have all of their hours properly logged by no later than 12 pm UTC Monday.

For talent working as a payrolled employee through an EOR, they will need to log hours according to the EOR’s schedule.

No. Your talent will not get paid until we successfully receive payment from you.

Yes, if your talent is using the Time Tracker feature, then you can view their work diary in Work Diary tab on Upwork, at upwork.com/ab/workdiary/client

Talent will need the Upwork Desktop app (instructions to install: https://support.upwork.com/hc/en-us/articles/211064088-Install-the-Desktop-App). To use the Time Tracker feature, your talent should log into the Upwork desktop app with their Upwork account, select the correct contract, toggle the On/Off switch to turn on, and enter a note about what they are working on in the memo box.
You can find the full instructions here: https://support.upwork.com/hc/en-us/articles/211064098-Log-Time-with-Time-Tracker

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Yes, independent contractors are eligible to use Upwork's Time Tracker feature. Your talent can use this feature to automatically bill their time.

The talent will be an employee of the EOR partner, and the EOR partner will assign the employee to provide services to you. The talent will need to log their hours with the EOR partner. They will receive employment benefits based on their local requirements.

You are not required to follow Upwork’s classification recommendation, but if you choose not to do so, Upwork cannot offer the indemnification against misclassification claims.

No. When you sign up with Any Hire, you’ll give us information about your business and how you work. If you need an EOR, we’ll work with one of our third-party vendors.

An Employer of Record (EOR) is an organization that takes legal responsibility for employing people — taking on the responsibility for things like paying employees internationally, organizing taxes, and handling benefits and insurance — on your behalf. The EOR has expertise, legal standing and staffing in place to maintain compliant working relationships in the location where they employ.

An Employer of Record (EOR) is an organization that takes legal responsibility for employing people — taking on the responsibility for things like paying employees internationally, organizing taxes, and handling benefits and insurance — on your behalf.

When do I need an EOR?

An EOR is needed when a client has not directly completed necessary compliance steps, often including maintaining a physical presence, within a specified jurisdiction.  The EOR also provides the up-to-date expertise necessary to be able to take on the legal responsibility for employing people across the globe.

We provide the trusted, third-party EOR partner for you, who will be the employer of the talent in the talent’s country.

The specifics of the employer burden vary by location, however it will include items such as: payroll taxes, benefits and insurance. Details will be made available should you choose to proceed with an international payroll quote.

In cases where Any Hire recommends hiring as employment, following our recommendation helps avoid legal risk around worker misclassification. Other benefits include: less risk around intellectual property, and more control over the work being done, such as which hours are being worked. Your talent also benefits from receiving employment benefits, such as health insurance.

Keep in mind, International laws and regulations can be quite different than your native country - our team will help you navigate all of the complexity.

Yes, Any Hire will determine when a non-U.S. talent should be classified as an employee. And if we recommend employment, you can always override our recommendation (in which case we cannot legally protect the classification).

Related Content: Worker Classification: Employee vs Independent Contractor

We invoice and bill your United States payroll contracts on a weekly basis, as long as the EOR submits their own invoice within that period. 

For non-United States payroll contracts,  EORs are legally required to pay talent on a frequency determined by local regulations - these may be weekly, bi-weeky or monthly. In these cases, we will bill you based on the legal required cadence. Additional billing details will be provided before you start a contract.

Note: The Any Hire monthly fees are billed bi-weekly, regardless of payroll billing cadence.

The EOR partner will provide required benefits to your talent. They will work with you if you want to provide any benefits beyond what is required in your talent’s locale.

The EOR partner will handle all of the withholding and payment of taxes, and they will provide the worker with a Form W-2.

The talent will be an employee of the EOR partner, and the EOR partner will assign the employee to provide services to you. The talent will need to log their hours with the EOR partner. They will receive employment benefits based on their local requirements.

An EOR is needed when a client has not directly completed necessary compliance steps, often including maintaining a physical presence, within a specified jurisdiction. The EOR also provides the up-to-date expertise necessary to be able to take on the legal responsibility for employing people across the globe.

An Employer of Record (EOR) is an organization that takes legal responsibility for employing people — taking on the responsibility for things like paying employees internationally, organizing taxes, and handling benefits and insurance — on your behalf. The EOR has expertise, legal standing and staffing in place to maintain compliant working relationships in the location where they employ.

An Employer of Record (EOR) is an organization that takes legal responsibility for employing people — taking on the responsibility for things like paying employees internationally, organizing taxes, and handling benefits and insurance — on your behalf.

Employer contributions include mandatory taxes that fund things like social benefits. The costs of employee benefits like additional paid time off, retirement contributions and bonuses are also rolled up into employer burden.

We provide the trusted, third-party EOR partner for you, who will be the employer of the talent in the U.S.

Payroll taxes and mandatory employment taxes that fund things like social benefits.

In cases where Any Hire recommends classifying talent as an employee, following our recommendation helps avoid legal risk around worker misclassification. Other benefits include more control over the work being done, such as which hours are being worked. 

Related Content: Worker Classification: Employee vs Independent Contractor

Yes, Any Hire will determine when US-based talent should be classified as an employee. You are not required to follow Upwork’s classification recommendation, but if you choose not to do so, Upwork cannot offer the indemnification against misclassification claims.

Yes. You are not required to follow Upwork’s classification recommendation, but if you choose not to do so, Upwork cannot offer the indemnification against misclassification claims and will not act as agent of record for those engagements.

Yes, Any Hire will determine whether independent contractor classification is appropriate for each of your engagements. You are not required to follow Upwork’s classification recommendation, but if you choose not to do so, Upwork cannot offer the indemnification against misclassification claims.

Related Content: Worker Classification: Employee vs Independent Contractor

Please refer to: Worker Classification: Employee vs Independent Contractor

Any Hire is primarily for contracting professionals that you found outside of Upwork. For talent you find on Upwork, you can work with them via the Upwork Marketplace. 

If you wish to bring talent found on the marketplace to Any Hire, you must first complete the conversion process. Once the conversion process is complete you can create an Any Hire contract and continue using the Upwork tools you are familiar with.

No. Any Hire is for working with talent that you have already screened for the project. If you need help finding talent, Talent Scout can help!

Any Hire does not directly provide services to source talent. You should use Any Hire when you have identified talent without Upwork’s help.

When you do want to use Upwork to find talent, you can leverage the Upwork marketplace:

• Post jobs to attract proposals to find the right freelancer for your need
• Get help from Talent Scout recruiter to help source marketplace talent
• Search, browse and buy fixed projects that freelancers have created in Project Catalog™
• Large organizations looking to hire and manage talent at scale are encouraged to leverage Upwork Enterprise.

Upwork makes it easy to manage both your marketplace-sourced talent and Any Hire contracts in one central location on your client dashboard.

Yes! As part of Any Hire, we offer up to $50,000 worth of misclassification legal protection per client, for contracts in which Upwork recommended Independent Contractor classification. If you choose to hire talent as a Payroll Employee, you are protected as well.

We can classify talent in 165+ countries!

The classification service provides our recommendation on whether the particular talent should be classified as an independent contractor or employee. You can always choose not to wait for our recommendation or not to go with our recommendation, though this forgoes our  protection against misclassification if you hire as an independent contractor.

Related Content: Worker Classification: Employee vs Independent Contractor

Through Any Hire, professionals are organized much like they are in the rest of Upwork. On the Hired Talent page, there are “Active” and “Inactive” tabs. Talent are listed by end of contract date, and overview information — such as work type and contract name. Select the talent you are interested in for more details.

If you have hired talent on the Upwork marketplace and would like to see those contracts alongside your Any Hire contracts - visit  upwork.com → All Contracts. This view will include both talent you have found via Upwork and your Any Hire talent.

You have received one of our reminders to let you know that an existing contract is reaching its end date. The contract end date was set when you created the contract offer (reminder: Any Hire contracts currently permit a maximum length of 6 months - this helps ensure engagements receive a classification review at a reasonable cadence).

Recommended action: To maintain eligibility for up to $50,000 of indemnification against misclassification claims offered by Upwork - we recommend that clients create a new contract with talent and end the expiring contract once the new one has been accepted and started. In the near future we will release enhancements to the renewal process to make this even easier.

*Note: You may continue to complete work on an expired Any Hire contract, however it will no longer be eligible for any indemnification against misclassification claims.

No. Any Hire does not support weekly hour minimums.

Not yet. We are working on a feature to make editing seamless. Until then, please end the contract and create a new one to make edits.

Yes, this is our ‘Fixed Rate’ option!

To end a contract, navigate to the contracts page inside your Hired Talent tab and select ‘End Contract’.

You can end the expiring contract and create a new one to extend your work with your talent. We are working on building a more seamless feature for contract extensions.

Your talent will see the contract details (how much you are paying them, the scope of the work, start date, estimated end date) and how they are classified (independent contractor or payrolled employee).

Talent will not see the recommended classification from Any Hire, only the classification you chose.

In accordance with Upwork’s Terms of Service, in order for relationships to move off the Upwork marketplace (including to Any Hire) the Upwork Conversion process must be followed. This applies if you found talent on Upwork’s platform. If you received this notification, it means we have reason to believe that you and the individual you are intending to hire may have found each other on Upwork.

In the Any Hire notification, you will notice that we have included a link to pay the conversion fee. By following this link you will be able to review more details about the conversion process and view the total Upwork Conversion fee amount owed. You can also access this information by visiting the client dashboard and following the steps below

1. Go to Jobs > All Contracts
2. Choose a specific contract under All contracts and select the (…) menu
3. Select the Move Outside Upwork button to start the conversion process
4. Follow the steps outlined and send the conversion request. The other party will be notified and must accept the request. 
5. We’ll then process the payment and you’ll be approved to take your work relationship to Any Hire.

If you have further questions about the Upwork Conversion fee, please reach out to  support-responses@upwork.com

You will need to provide information about:

• The work that will be done by your talent. For example, what deliverables are expected? What does success look like for this role?
• How much you will pay for the work.
• How many hours can be worked per week (if you choose Hourly Rate).
• The preferred contract start date and estimated end date, if you know it.
• Information about the talent you intend to hire.

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You may be asked a few additional questions, around how this person will work with your company.  If we need additional information from your talent to properly classify the contract, you will have the option for us to send these additional questions to your talent, or to proceed without it by hiring your talent as an independent contractor (but without the indemnification from Upwork for the classification determination - note indemnification cannot be added to the contract at a later date).

• Single Payment: You want to pay your talent a lump sum at the end of successful completion of a single, clearly-defined project.
• Milestone Payment: You want to pay your talent lump sums at the end of each successfully completed phase of a multi-phase project.
• Hourly Rate: You want to pay your talent based on how many hours they work in a given week, and based on an hourly rate for that work. (Your talent will need to log hours to get paid.)
• Fixed Rate: You want to pay your talent a fixed amount each week or bi-weekly

Account admins receive a copy of the Weekly Summary via email, which includes details such as the hours logged by your talent and talent’s completed deliverables across all Upwork products.

You can use Upwork’s various reports (Weekly Summary, Transactions, Work Diary, Timesheet, Time by Freelancer, and Time by Activity) to stay abreast of all your Upwork activity, or go into Any Hire to see Any Hire specific timesheets and billing.

Yes!

Any Hire contracts will be part of your overall Upwork reports, such as the Weekly Summary, Transactions, Work Diary, Timesheet, Time by Freelancer, and Time by Activity reports that are available at upwork.com/reports/company/dashboard. In addition to Upwork reports, you can view your Any Hire timesheets for individual talent (https://www.upwork.com/remote/client/talent) and billing history (https://www.upwork.com/remote/client/billing-history) directly on Any Hire.

No. With Any Hire, you do not have to pre-fund fixed-price contracts — we invoice and bill contracts following the cadence set during offer creation. You can approve completed work at any time. Like other Upwork fixed-price contracts, if your talent requests approval and you do not respond within 14 days, we assume that you approve and process the payment.

Any Hire does not currently support stipends.

Refunds are not available directly in the Any Hire experience, but can be processed through the standard Upwork Marketplace or with the assistance of a customer support agent.

Bonuses are available through the main Upwork interface, outside of Any Hire. 

1. Go to Jobs > All Contracts
2. Find the freelancer name/contract
3. Select Give Bonus
4. Fill out the form (you can add a private note and other details)
5. Choose Make Payment

Talent will receive these payments as normal to their Upwork accounts.

Note: Bonuses, depending upon their purpose and amount, can affect worker classification, and in turn, eligibility for the up to $50,000 in indemnification related to the Any Hire classification recommendation.

We invoice and bill your payroll contracts on a weekly basis, as long as the EOR submits their own invoice within that period. For some international payroll contracts, EORs are legally required to pay monthly. In these cases, we will bill and invoice you once a month, in the weekly billing period that we received the EOR invoice. 

We charge the Any Hire service fee bi-weekly for all active contracts regardless of the payroll billing cycle.

We pay talent after you are successfully charged and a four-day security period has passed. Once you are charged, talent will see the payment as pending, and after the hold period is over they will see the funds as available.

For example, if your payment method is successfully charged on Monday, your talent will see the funds the same day and will be able to withdraw them by that Friday. Any delay in charging your payment method delays your talent’s payment by the same amount.

There is no formal dispute process currently in place for Any Hire contracts. Since you have a preexisting relationship with the talent, we encourage clients and talent to address any disputes directly with each other.

We do not provide payment protection for Any Hire contracts. If a client’s payment method fails, we cannot pay the talent until funds are received.

We will post invoices on the day after the billing cycle, the same day that you are charged. The exception is refunds, which can be invoiced at any time during a billing cycle. Any Hire refund processes are exactly the same as for any other Upwork contracts, with the exception that the Any Hire fee cannot be refunded.

For independent contractor engagements, Any Hire amounts are billed and paid to talent weekly or bi-weekly based on your preference — regardless of whether they are hourly or project-based contracts. 

For Upwork Payroll engagements in the US, Any Hire amounts are billed and paid to talent weekly while Upwork Payroll engagements outside the US will be billed and paid to talent according to local regulations (more details will be provided during the international payroll quoting process, before a contract is sent to your talent).

Additionally, Any Hire fees will be billed bi-weekly for all active Any Hire contracts. The billing cycle ends every other Sunday, and we invoice and charge your payment method on the following Monday.

Yes, Any Hire works with your existing teams, if you are using teams on Upwork to organize your work. When you create a new offer on Any Hire, you will be able to select which of your existing teams you want to create the offer in.

Yes, you can use your existing Upwork account. You will keep all of your history, payment methods and preferences from Upwork when you use Any Hire.

• Go directly to https://www.upwork.com/remote/client/

• Or from upwork.com, navigate to Jobs → Any Hire

Signing up for Any Hire is simple and free. 

Enter your email and preferred password, or sign up via your Google or Apple account, or use your existing login if you already have an Upwork account. You can find the link to sign up here.

Often we are able to classify contracts based solely on input from clients, however, in some instances we must collect additional business information directly from the talent in order to make a confident classification recommendation for the contract.

Any Hire will email your talent a request to provide the required additional information which will be used by Upwork to provide a classification recommendation. Talent will not see the outcome of this classification determination.

Clients will then be notified with a classification recommendation and prompted to return to the contract draft to proceed with finalizing your contract offer.

Related Content: Worker Classification: Employee vs Independent Contractor

When creating each independent contractor contract you will be presented with the option to set the payment frequency. 

Domestic engagements supported through the Upwork Payroll solution are automatically set to weekly billing, international Upwork Payroll billing is determined based on local regulations and will be provided following a formal pricing quote.

To add a payment method, go to the settings page and enter your information. That’s all you have to do — you’ll automatically be billed and charged on either a weekly or bi-weekly basis (depending on which preference you set). We bill for any contract that is active during any portion of each billing period.

To keep things simple for you, we combine all costs into one single payment. This includes the talent’s payment, the Any Hire per-contract and payment processing fees, any EOR charges, and applicable taxes. Invoices have a clear, easy-to-read, per-contract breakdown of all fees and costs that were charged in the payment.

No. You can hire your talent on Any Hire regardless of whether they have an existing Upwork account or not so long as you did not initially find the individual on the Upwork platform.

If you found talent on the Upwork marketplace, the Upwork conversion process must be completed prior to bringing the relationship to Any Hire.

The Any Hire dashboard is simple and easy to use. To onboard talent and start a contract with them:

1. Go to the contracts page and select Start contract
2. Select contract type
3. Enter the contract details, your professional’s information, and compliance information
4. Review the contract terms and send the invite

Important Note: For us to make an accurate classification determination the information requested for classification needs to be accurate. If you have any doubts, confirm with your professional or contact Upwork support if it is a question about Any Hire functionality.

If you already have an Upwork account, you can login to Any Hire with your existing Upwork credentials here

If you don’t have an Upwork account, you can sign up for Any Hire here 

Using Any Hire does not impact the talent’s Connects on Upwork.

The talent’s earnings on Any Hire still contribute to their overall Upwork earnings, and therefore positively impact their rating on Upwork. While Any Hire currently does not support clients providing a rating to talent, clients can choose to provide Job Success Scores through the marketplace experience just as it is done today.

Once a client decides to proceed with using Any Hire, talent will be emailed instructions on how to complete the set-up process, accept contracts and start work.

We do strongly encourage clients to provide direct advance notice of the intent to use Any Hire — this helps avoid confusion and streamline onboarding.

For independent contractors, funds will be available in the talent’s Upwork account on a Friday, following successful client payment on that Monday. For talent hired through an EOR, funds will be available according to the EOR’s payment schedule. For both independent contractors and employees, frequency will be determined based on the client’s setting and contract type.

Independent contractors with hourly contracts have the same weekly deadlines as any other hourly contract on Upwork Marketplace, even though the invoice will be biweekly. They must log their hours weekly before the end of the billing period. The billing period ends at the end of Sunday, at 12 am Monday morning UTC. Talent has 12 hours to finish logging and reviewing their hours, which ends at 12 pm UTC on Monday.

For independent contractors, If they have not already added their payment information in Upwork, we will ask them to provide their information for a preferred payment method (such as bank account, Paypal, or debit card) which will be stored on their Upwork profile.

Funds will be made available on Fridays, following successful client payment to Upwork on Mondays. Frequency of payment will vary based on the type of contract that is set — and can be weekly, bi-weekly milestone based or monthly. 

When you hire talent as an employee, they will need to provide their payment information to the Employer of Record and will be paid according to the EOR’s payment schedule

Both clients and talent will have additional clarity regarding the frequency and timing of payouts once contract details are entered into Any Hire and an offer is created for review.

Independent contractors will continue to have funds available weekly so long as you select that option when setting the payment frequency.

Additionally, independent contractors can still use the Upwork platform to manage their work with you, including logging hours (if hourly) and submitting completed milestones (if fixed price). They can continue to use Upwork’s time tracker if they want and can continue to use the preferred payout method they have already selected.

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Your talent is no longer charged a service fee once you move to Any Hire, so they take home more pay. Any Hire does not offnor payment protection — both features are exclusively available in our BYO and marketplace service offerings.

To get started, your talent will simply need to accept the new Any Hire offer you send.

Your talent will continue to use their existing Upwork account and can continue to use the platform to manage their work with you, including logging hours on Upwork's time tracker (if hourly) and submitting completed milestones (if fixed price). Additionally, if desired, Job Success Scores can still be submitted to help build their work history.

Migration of independent contractor contracts are typically completed within a few business days. 

Please note that timing may be impacted based on how quickly talent accepts their contracts and if the engagement is supported through the Upwork Payroll solution. Upwork Payroll engagements in the US can typically become active within roughly 7 business days while Upwork Payroll engagements outside the US can take longer.

No, this benefit is only available through our marketplace offering. Any Hire does not offer dispute mediation, we hope that Clients and Professions using Any Hire are able to work together directly to resolve any issues that may arise during their relationship.

No, this benefit is only available through Upwork’s marketplace offerings. Any Hire does not offer payment guarantees.

Any Hire does not directly provide services to source talent. You should use Any Hire when you have identified talent without Upwork’s help.

When you do want to use Upwork to find talent, you can leverage:

• Post jobs to attract proposals to find the right freelancer for your need
• Get help from a Talent Scout recruiter to help source marketplace talent
• Search, browse and buy fixed projects that freelancers have created with Project Catalog

Large organizations looking to hire and manage talent at scale are encouraged to leverage Upwork Enterprise.

Feel free to review this handy Comparison chart 

Any Hire fees are billed bi-weekly on Mondays for all contracts which were active for any period of time during the billing cycle. Contract amounts are billed based on the cadence that is set at the time the contract is created.

In today’s world, being able to hire talent from any country or region can help your business be competitive and successful, but hiring around the world can be hard. We designed Upwork Any Hire to help make it easier.

Any Hire helps you hire, onboard, and pay professionals from other countries, regions, or states where you don’t have a business entity. Any Hire also helps you classify professionals and meet each country’s legal requirements — such as whether you can work with your talent as an independent contractor or as a payrolled employee. In the case of payrolled employee, Any Hire arranges an Employer of Record (EOR) in the talent’s country to handle paychecks, taxes, benefits and other legal concerns.